What should I do in the event of transport damage?
We regret that you have suffered transport damage. You have 2 options for reporting the transport damage to Swiss Post: you can go to the post office with the shipping carton / product / packaging and show the damage and fill out the form there and then.
or
Online: To ensure that you receive a replacement for your defective goods as quickly and easily as possible, please report the transport damage directly to Swiss Post at the following link:
https://customer-service.post.ch/public/e/l/schadenfall?lang=en
or
Online: To ensure that you receive a replacement for your defective goods as quickly and easily as possible, please report the transport damage directly to Swiss Post at the following link:
https://customer-service.post.ch/public/e/l/schadenfall?lang=en
Updated on: 20/08/2024
Thank you!